Terms and Conditions 96bets

In this document, "96bets", "we", "platform" refer to the website and services operating under the domain 96bets.one. "User", "you", "member" refer to an individual who has registered an account or is currently accessing this platform.

"Bet" covers all sports betting, casino games, slots and other game activities offered through the 96bets platform. "Account funds" refers to cash deposited into a user's account and available for use in betting.

"Wagering requirement" means the total amount of bets that must be completed by the user before winnings from a bonus are eligible for withdrawal.

96bets services are exclusively for individuals who have reached the age of 21 and above. Registration by any individual below that age limit is strictly prohibited and accounts found to be held by underage individuals will be closed immediately, with a refund of the original deposit balance where applicable.

Each user is only permitted to register and maintain one active account. Holding multiple accounts under the same individual is a violation of these terms and will result in the closure of all associated accounts.

• Your full name must match your official identification document such as a MyKad or passport.
• The registered mobile phone number must be active and reachable for verification purposes.
• The e-wallet or online banking account used must be in the same name as the registered user.
• Users are responsible for updating their personal information should any changes occur.

96bets accepts deposits via the following methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay and cryptocurrencies namely USDT, BTC and ETH. The minimum deposit amount for each method is RM10.

Withdrawal requests are processed with a minimum amount of RM100. Processing time is typically between 5 and 30 minutes once all identity verification requirements have been met. Withdrawals may only be made to the same payment method used during deposit, to ensure protection against money laundering.

96bets reserves the right to request additional supporting documents for any transaction deemed unusual. Failure to provide the required documents within the specified timeframe may result in a temporary hold on the transaction.

96bets offers a 100% welcome bonus on the first deposit, up to a maximum of RM500. This bonus is subject to a wagering requirement of 25 times the bonus amount received before any winnings can be withdrawn.

For example: if you deposit RM100 and receive a bonus of RM100, your account balance will be RM200. Before winnings can be withdrawn, you must complete wagering of RM100 × 25 = RM2,500. In a case where you deposit RM1,200 and receive the maximum bonus of RM500, your balance will be RM1,700 and the wagering requirement will be RM500 × 25 = RM12,500.

• Bonuses cannot be transferred between accounts.
• 96bets reserves the right to cancel any bonus suspected of being obtained through abuse.
• Each promotion has a validity period and additional conditions that will be stated separately.
• Users are only eligible to receive the welcome bonus once throughout their membership.

96bets members are eligible to join the VIP loyalty programme, which consists of five tiers. Each tier offers a different weekly cashback benefit based on the user's level of betting activity. Tier advancement depends on betting records and sustained account activity.

• Bronze — weekly cashback of up to 0.2%
• Silver — weekly cashback of up to 0.5%
• Gold — weekly cashback of up to 0.7%
• Platinum — weekly cashback of up to 1.0%
• Diamond — weekly cashback of up to 1.2%

Cashback is automatically credited to the member's account according to the weekly schedule set by 96bets. 96bets reserves the right to modify the cashback rates or conditions of this VIP programme with advance notice to members.

96bets users are responsible for ensuring that all activities on the platform are carried out lawfully, honestly and in accordance with the rules set out. The following actions are strictly prohibited and may result in immediate account closure:

• Using automated software, bots or any technical tools to gain an unfair advantage.
• Coordinating between multiple accounts to manipulate betting outcomes or abuse promotions.
• Opening an account using another person's identity without lawful authorisation.
• Any form of fraud, document forgery or financial misconduct.
• Attempting to hack, breach or disrupt the technical infrastructure of the platform.
• Spreading false or misleading information about 96bets to third parties.

96bets operates under international licensing and works to ensure all games are conducted fairly and transparently. However, 96bets is not responsible for losses arising from disruptions to the user's internet service, technical issues on the user's own device, or betting outcomes resulting from the user's own decisions.

Betting carries real financial risk. Users must understand that betting outcomes cannot be guaranteed and users are solely responsible for decisions made on this platform. 96bets encourages all users to exercise caution and bet within their own means.

Users have the right to close their account at any time by contacting 96bets customer support via live chat or email. All valid balances will be returned in accordance with the standard withdrawal procedure, provided there are no unresolved term violations.

96bets reserves the right to temporarily or permanently suspend or close any account for the following reasons:

• Incomplete identity verification or information found to be false.
• Involvement in prohibited activities as stated in Clause 6.
• Suspicion of money laundering or financing of unlawful activities.
• Official requests from relevant authorities.

96bets reserves the right to amend, update or improve any part of this terms and conditions document at any time without fixed prior notice. However, significant amendments will be communicated through an announcement on the website at least seven days before they take effect.

Continued use of the 96bets platform after an amendment takes effect will be considered full acceptance of the amended terms. It is the user's responsibility to review this document regularly to ensure they remain informed of the latest applicable terms.

If any dispute arises regarding a transaction, game result or service, users are encouraged to contact 96bets customer support first via live chat or email. Our support team operates 24 hours a day, 7 days a week in Malay and English.

96bets is committed to resolving all complaints fairly and transparently. Any technical decisions or betting records stored in the 96bets system will serve as the primary reference in any dispute resolution.

This website operates under an international licence and all activities are subject to the relevant jurisdiction under that licence.